Have not hit me up about returning merchandise

They forgot a pair of Xmas eve pjs so we couldnt even wear them without leaving out one of our kids. I want a full return!!! But idk how to actually talk to a person to return it. I have no idea what to do!!!! If they read this they need to have someone email me a way to return the items for a full refund.

User's recommendation: Just don’t buy from them.

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ID
#2369134 Review #2369134 is a subjective opinion of poster.
Location
Temecula, California
New Reviewer

Where is my order

I placed a order on December 17 2020 and I still havent revived my order nor do I have a delivery date, where us my order???
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ID
#2367903 Review #2367903 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

200$ order made

I made a $200 order to these people beginning of November, not only do I still not have it they refused to answer me or give me my money back. This place is a freaking rip off

User's recommendation: Never. You can tear your money up and be the same.

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ID
#2366266 Review #2366266 is a subjective opinion of poster.
Location
Meridian, Idaho

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Already Paid. Never got my confirmation. Successful bank charge

Ive I just bought a dress on your website. I never got the Conformation number. Successfully charged to my bank account. I need my order number or I will have to cancel my order. My email is ls.sillins@***.com

User's recommendation: Need online support. Need a working phone number.

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ID
#2364086 Review #2364086 is a subjective opinion of poster.
Loss
$30
Preferred solution
Need conformation number!

Follow up on Undelivered package

Thanks for you help. The package arrived at my home on January 1.
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ID
#2362383 Review #2362383 is a subjective opinion of poster.
Pros
  • Nice clothes for the money
Cons
  • No delivery of order and incredibly difficult to contact them
Preferred solution
Deliver product or service ordered
New Reviewer

Order status

Scam likely Not able to contact
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ID
#2361994 Review #2361994 is a subjective opinion of poster.
Pros
  • Prices and style
Cons
  • Delivery
Loss
$20
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Vencano still hasn't given me refund or replacement

Product I ordered was out of stock, but Vencano never refunded my money or offered me a replacement. away Stay away
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ID
#2361851 Review #2361851 is a subjective opinion of poster.
Pros
  • Price
  • Cute stuff
  • Nice clothes for the money
Cons
  • No delivery of order and incredibly difficult to contact them
  • Shipping service is terrible
  • Terrible customer service
Loss
$11
Preferred solution
Replace shirt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Where is my order? VE652552****