Anonymous
map-marker Detroit, Michigan

I didn't received my orders

I wasn't able to talk to no one . What's going on. I need my items immediately. I placed my order two weeks ago. I have been trying to get in touch with guys . Then you guys sent my a text claiming you cannot find my ticket items but you guys took my money and I still don't have my shippment
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Anonymous
map-marker Meridian, Idaho

200$ order made

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I made a $200 order to these people beginning of November, not only do I still not have it they refused to answer me or give me my money back. This place is a freaking rip off
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User's recommendation: Never. You can tear your money up and be the same

Wendy R Lwd

Refund

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I would like a refund I ordered my stuff 6 months ago and have not received it
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Preferred solution: Full refund

Deborah D Pnz

Customer service

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I'm trying to find out when i will receive my order. Can't contact anyone
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Saint Paul, Minnesota

My order wherr is it

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They ripped me off said they refunded me for one order which they did, but where are my other two orders. They send me the same message saying be patient your parcels on its way, which its way over due for deliverry . Another email they told me to check with my local delivery carrier... wtf. still never recieved or refunded for two orders. totally ripped off
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User's recommendation: dont throw your money away

Randi C Til

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Verified Reviewer

Delivery updates

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I have 2 orders. First was placed on 10/26, 3 weeks ago, still in processing? Second was placed 11/11, 2 items stated delivery in 24 hours? Where are my items? Do I need to cancel, request a refund, never order again and/or leave a bad review. I am not that kind of person but seriously WTF? Please reply. Thank you!!!
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Roehampton, England

Awaiting items

Made two orders. Two separate Occasions. Still waiting for delivery for both to be delivered. Have been sent ticket numbers And said they are trying their best to send out, due to COVID their delayed. Also sent me a 15% Code of my next order.
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Brittany S Agp

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Verified Reviewer

Refund

My pjs wont get here in time for Christmas Eve so I just want a refund.
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Pros:
  • Cute stuff
Cons:
  • Shipping

Preferred solution: Full refund

Tammica S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

False advertisement and in essence a complete scam/mail fraud.

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Paid extra shipping to get my pkg expedited then received a text that it may take up to 30 days to get the order due to covid-19. In that case they shouldn't have allowed the option for express shipping. It's very deceitful and i would like to cancel
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Loss:
$40

Preferred solution: Deliver product or service ordered

User's recommendation: DO NOT ORDER FROM THIS MERCHANT! IF YOU DO, DO NOT PAY FOR "EXPRESS SHIPPING" THEY ALLOW YOU TO PAY FOR THAT OPTION KNOWING FULL WELL THAT DUE TO COVID THERE WILL BE NO EXPEDITED DELIVERY. YOU WON'T GET A NOTICE TO THAT REGARD UNTIL AFTER YOU HAVE ALREADY PLACED & PAID FOR YOUR ORDER! IT'S COMPLETEL ***

Anonymous

Follow up on Undelivered package

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Thanks for you help. The package arrived at my home on January 1.
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Pros:
  • Nice clothes for the money
Cons:
  • No delivery of order and incredibly difficult to contact them

Preferred solution: Deliver product or service ordered

Vicki H Aml

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Verified Reviewer

Non receipt of items

Please urgently confirm status of my order. Order number VE113853****. Order was placed the 17th November & items still not received and money taken. This is the fourth time I've contacted yourselves and no reply has been received. This is very upsetting & frustrating. Please urgently reply. Regards Vicki
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Preferred solution: Let the company propose a solution

User's recommendation: Do not buy with Vencano

Anonymous
map-marker Lubbock, Texas

Where is my oder ?

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I placed an order over a month ago and have not received it. Im pissed off as i wanted it before Christmas. Where is my order and when will i receive it?? I strongly suggest that anyone looking at this site to NOT order from them as they totally suck and customers are not a priority to them.
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Loss:
$20

Preferred solution: Deliver product or service ordered

User's recommendation: Stay away from this site. Do not order from them.

Steve B Vfp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor service

I havent received my order yet
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Loss:
$9700
Pros:
  • Pajamas

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Charlotte, North Carolina

Order status

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Still NO package or updates... its a week AFTER Christmas now..... Bla-bla I do NOT recommend this company! SCAM for sure
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Gabrielle W Jdz

Where is my order

I placed a order on December 17 2020 and I still havent revived my order nor do I have a delivery date, where us my order???
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Preferred solution: Deliver product or service ordered

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