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Verified Reviewer
New Reviewer

THIS SITE SUCKS IVE BEEN WAITING 4 months for a refund NOTHING STILL

Waiting forever for a refund nothing yet and you can not get in TOUCH WITH ANYONE!!Wtf

User's recommendation: Don’t order.

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ID
#2337233 Review #2337233 is a subjective opinion of poster.
Pros
  • No pros
Cons
  • Did not refund money for merchandise that was not delivered
Loss
$59
Preferred solution
Full refund
New Reviewer

My order not received

Order not here tracking says no tracking available. Just want to know where it at
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ID
#2336021 Review #2336021 is a subjective opinion of poster.
Location
Ocala, Florida
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Cannot print return form

Please help. Printer broke. Cannot print return form. Please advise.

User's recommendation: Run to the nearest exit and do not return! Contacting them is impossible. Must fill out forms for every thing but no forms appear!

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ID
#2335829 Review #2335829 is a subjective opinion of poster.
Loss
$69
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Non receipt of items

Please urgently confirm status of my order. Order number VE113853****. Order was placed the 17th November & items still not received and money taken. This is the fourth time I've contacted yourselves and no reply has been received. This is very upsetting & frustrating. Please urgently reply. Regards Vicki

User's recommendation: Do not buy with Vencano.

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ID
#2334147 Review #2334147 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

I need to know when will I get my order

I need to know when will I get my order?
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ID
#2332842 Review #2332842 is a subjective opinion of poster.
Location
San Diego, California
New Reviewer

Over charged no conformation code to cancel order

Chaged 3x for the same sweater when I only wanted one. I checked out as a guest and now can not find my order to cancel
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ID
#2332618 Review #2332618 is a subjective opinion of poster.
Cons
  • No conformation code
  • Terrible customer service
Preferred solution
Full refund

Checking on my order

I have been waiting for my order since october 5,what is the status
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ID
#2332149 Review #2332149 is a subjective opinion of poster.
Location
Portsmouth, Virginia

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Verified Reviewer
New Reviewer

Status of order

I ordered my items 3 weeks ago. Where is my shipment details?? I ordered it early so it wouldve here for Christmas. Please let me know ASAP if I need to make other arrangements or get a refund.
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ID
#2330250 Review #2330250 is a subjective opinion of poster.
Pros
  • Price
Cons
  • No delivery of order and incredibly difficult to contact them
Loss
$62
Preferred solution
Deliver product or service ordered

My order not received

My issue is that I was told by email that my order was shipped on 11-22-20 and here is 12/10/20 and still don't have my order to which I will need 12/22/20. WTH? You have my money, please put a phone number to talk to a human

User's recommendation: Do not buy from your company.

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ID
#2329978 Review #2329978 is a subjective opinion of poster.
Location
Smyrna, Georgia

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Verified Reviewer
New Reviewer

Order not delivered

Update by user Jan 07, 2021

PAYMENT CONFIRMATIONOrder No.: VE016111**** Order Date: 2020-10-11 07:14:00That's confirmation that I paid for this order and never received it so many people have complained about this company and the company is still going strong and stealing millions of dollars I don't understand how this can be happening and nothing is done to shut this company down

Original review posted by user Dec 08, 2020
It is unfortunate that they did not do the business they're supposed to cuz I would have ordered many many things from this company I love the things that are on their website and they would have made a lot of money off me but they don't delivered the merchandise they're losing a lot of clientsOctober 11th I ordered and then $150 worth of merchandise I have numerous times tried to get a hold of them on the two occasions I did they apologized but after that I never heard anything and I still have not gotten my refund or my packages

User's recommendation: Unfortunately I would not order again from this company.

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ID
#2326561 Review #2326561 is a subjective opinion of poster.
Cons
  • Shipping service is terrible
  • Not happy
  • Refused to take responsibility for non-delivery of merchandise
Loss
$109
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Cancel order

I send an email to cancel my order but instead you process it without any identification that you asked to supously was need it . Bad costumer service
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ID
#2326345 Review #2326345 is a subjective opinion of poster.
Preferred solution
Full refund

Missing Orders