Tina S Ebw
map-marker Ubly, Michigan

Want to cancel

I need to cancel my order. I need the money for other things I cannot place this order right now something came up please call me or can I cancel this order
View full review

Preferred solution: Full refund

Mary V Lvf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Check on my order placed on 02/28

I placed an order on February 28 for 5 dresses. I am tracking my order and nothing is changed. My order number is VE919701****. I just want to know when they will be shipped. Thank you
View full review

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Conyers, Georgia

Been hacked

Cant get anyone on phone dress is wrong material dosent fit. It's not the same as picture. They don't have a legit customer service or phone number very shady company I need my money back now.stupid to try and do business like this .
View full review

User's recommendation: Don't buy anything from them

Mellisa T Ani

Refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I need my refund now because I am not making up your company. When I was paying my money you didnt have any problem taking it so I would like my money back
View full review
Loss:
$71
Pros:
  • Refund
Cons:
  • No customer service no notifications no update on shipment

Preferred solution: Full refund

User's recommendation: Don’t shop here

Mellisa T Ani

Refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
They havent give me my refund and I need back my money because I am not making anyone up. So kindly give me back my money
View full review
Loss:
$71

Preferred solution: Full refund

Amber W Clr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Terre Haute, Indiana

Order not received

Have tried calling...disconnected. No way to reach them so now I'm out 170 dollars. Waited for over 6 months.
View full review

User's recommendation: Don't shop.

Amber W Clr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Greenwood, Indiana

Where are my items i paid for months ago

Ive ordered numerous times without any issues until now. Ive yet to receive orders # VE814638**** $92.73 and #VE979467**** $69.94. .At this point its been over 6 months and i want a full refund ASAP. Thank you.
View full review
Marjorie S Jax

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Shipping

I placed an order on January 23, 2022 and when I check on the shipping status is says order Not Changed. And it says expected delivery is tomorrow 2/2/2022. So Im checking to see why it says not changed. Im needing the clothes for vacation but Im assuming theres an issue with delivery. Can you let me know whats going on and a estimated date of delivery please
View full review

Preferred solution: Help with shipping issue

LIZETH A Nga

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel Order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I PLACED AN ORDER ON 12/17/2021, Can you please let me know what's going on with my order, I cancel my order, I happen't receive a refund or my order? I need a refund in my account as soon as possible, no one has contacted me. Order number: VE276072****
View full review
Loss:
$84
Cons:
  • Bad customer service and products

Preferred solution: Full refund

Cynthia C Zpk

Returns and questions

I can't get through to anyone and I can't get the information as to what to do. I need someone to contact me asap before it's too late to return @ clc5sons@***.com or 1-30*-***-****
View full review
Cons:
  • No customer service number to call
  • Human contact number
  • That i cannot talk with a representative

Preferred solution: Full refund

Christine S Ebi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Southampton, Southampton

No confirmation on 2 dresses i orderd

I ordered2 dresses on different dates . One was white laced with sleeves. The otherobe was strung laced dress. They were orderd on the 3rd and 4th of February. The money weas taken out of my accounts, but have not received any confirmation about my items.
View full review
Crissavol L
map-marker Dallas, Texas

No email or number for customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I searched entire website for an email address or phone number to contact for question and nothing at all to be found to contact one single soul at Vencano.
View full review
Loss:
$35
Pros:
  • Cheap prices
Cons:
  • Shipping issues
  • No phone number customer service
  • No email address customer service

Preferred solution: I would like an email from a real person and would like to see them have that email available to all customers.

User's recommendation: Not worth it to save a little money on rather cheaply made clothes

jeanenne M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Northville, Michigan

Wondering about order

You took your money on the jan 13,2022..but my order still says processing...I would like to know if im going to get the dress or not...Trying to get married and would like that dress
View full review

Preferred solution: Deliver product or service ordered

User's recommendation: Be weary!!

KelleyR L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Received my Order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Vencano - Received my Order
Vencano - Received my Order - Image 2
Vencano - Received my Order - Image 3
Ordered five pair of sandles from Velcano. They are EXTREMELY cheap, reinstone tape is coming off before I tried them on. The straps that close via velcro are inches too long, they will not fit a cow. Return form required customer to pay return shipping even though the return reason is 100% quality related issues. Velcano is located in Hong Kong. Velcano quality is exactly why the world has issues with China made products. They suck.
View full review
Loss:
$175

Preferred solution: Full refund

Anonymous
map-marker London, England

Non delivery of goods

Five weeks ago I placed an order for 5 items and paid for them all. Last week I sent a complaint to say I had not heard from them or received my goods. The next day I received an email saying 3 of the items were being sent out but to date I have not received them and they have not even processed the remaining two items. This is totally unacceptable and they should not be allowed to take orders that they are unable to fulfill.
View full review

User's recommendation: Be careful

  • 1
  • ...
  • 3
  • 4
  • 5
  • 6
  • 7
  • ...
  • 32