Most helpful review

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Verified Reviewer
New Reviewer

They messed up my address

Vencano - They messed up my address
I sent my address and I have received one package through FedEx the other three were not addressed appropriately and got returned. I cannot find where I can talk to them and tell them that they need to send it to the correct address and the correct order I have been to my post office in town and they have pointed out the mistake and realize that the orders have been shipped back I want my orders or my money back

User's recommendation: Careful with your address.

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ID
#3605207 Review #3605207 is a subjective opinion of poster.
Pros
  • Cheap prices
Cons
  • Shipping
Loss
$250
Preferred solution
Deliver product or service ordered

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Verified Reviewer

Still not dispatched

Hi i ordered items on the 21st order number VE635706**** and it is still just saying processing when are you going to dispatch this please? Thank you
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ID
#4118036 Review #4118036 is a subjective opinion of poster.
Location
Ardrossan, Scotland

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Verified Reviewer

I’ve not received my parcel

I ordered a pink top in September and paid for it on 22of September .I thought I would have received it by now .could you please tell what has happened to my order
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ID
#4107699 Review #4107699 is a subjective opinion of poster.
Location
Sheffield, England
Pros
  • Good pricing
Cons
  • Poor delivery
Loss
$29
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

I TRY TO CASUSL CARDIGAN FOR $40.99 . YOUR SYSTEM BLOCK MY PAYEMENT . IN PLACE OF MY POSTAL CODE I PUT 2LR2H5 THIS IS CORECT POSTAL , I DID CHECK IN POST OFFICE. !!! I CAN NOT PAY BEAUCOSE OF THIS

I TRY TO BUY CARDIGAN FOR $40.99YOR THE SYSTEM BLOCKED MY PAYEMENT. I PUT MY POSTAL CODE L9R2H5 [YHIS IS MY CODE] THIS IS CORECTCODE. I CHECKED THIS IN POST OFFICE. I CAN NOT SEND PAYEMENT FOR THIS REASON. EWA MISIEK
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ID
#4053789 Review #4053789 is a subjective opinion of poster.
Location
Orangeville, Ontario

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Verified Reviewer
New Reviewer

Postal code

I WANT TO ORDER ONE SWEATER HOOD AND PAY FOR IT. YOU REJECT MY PAYEMENT. ACCORDING TO YOU MY POSTAL CODE IS WRONG. I KNOW MY POSTAL CODE FOR YEARS AND IS GOOD . I CAN NOT MAKE A PAYEMENT. PLS HELP ME
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ID
#4050910 Review #4050910 is a subjective opinion of poster.

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Verified Reviewer
New Reviewer

Cancel one order

I was placing an order and when PayPal didnt respond I provided my credit card #. Then PayPal notified me they paidI was charged twice. I need one of these orders cancelled please. Order # 5W716****W858503. PLEASE CANCEL Order # VE250668****. Please send.

User's recommendation: Seems easy to deal with company. I will review when problem is resolved! Beautiful fashions!

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ID
#3826573 Review #3826573 is a subjective opinion of poster.
Pros
  • Wide variety
  • Love the fashions
Preferred solution
Cancel one of the repeat orders.
New Reviewer

Need refund for items not received

Update by user Sep 02, 2022

They haven't dot nothing, I will make sure no one orders as I referred seval ppl it will be posted on fb Instagram and Twitter and tictok

Original review posted by user Jul 27, 2022
Wrong shipment, Refund asap wr8ng dresses wrong quality, everything hoax,reported to bbb. Send refund back to my card asap fraudulent

User's recommendation: B9ne.

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ID
#3799780 Review #3799780 is a subjective opinion of poster.
Pros
  • Never received clothes
Cons
  • Very shady company
  • Bad customer service and products
Loss
$48
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Refusal of refund

After ordering2garments...which were way oversized even for a large.i returned the items via royal mail special delivery and have proof of signature delivery.within5days.however i have been refused a refund the items were returned with labels in original packing within the time frame allowed unworn...by their own terms i qualify for a refund as now they have the items back and my money!
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ID
#3793158 Review #3793158 is a subjective opinion of poster.
Cons
  • Not happy
  • No refund and no contact
  • Thieves
Loss
$40
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

I never received my shipment

I never received my shipment. It said delivered a long time ago, I never got it. I paid for expedited shipping and HAVE STILL NOT RECEIVED MY ITEMS. I would like to know why it said it was delivered, when it actually never was delivered. I was supposed to receive these items by June 21st. I need a refund, now. I will never order from you guys again.

User's recommendation: Do not order from here. You never actually get the product.

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ID
#3748914 Review #3748914 is a subjective opinion of poster.
Pros
  • No pros
Cons
  • No contact from real people
  • No customer service